Kylie Dobson

Kylie Dobson is a seasoned professional with extensive experience in customer strategy, business analysis, and change management within the utility sector. Currently serving as a Customer Strategy Manager at Australian Gas Infrastructure Group since October 2019, Kylie has successfully built relationships with stakeholders, developed business cases and requirements, and managed IT project communications. Previous roles include senior business analyst positions at Horizon Power and DSBS, where Kylie led customer experience projects and managed teams in significant system improvement initiatives. Earlier experience at Synergy included managing a team and budget while driving business improvement initiatives. Kylie's career also includes consultancy roles with Knowhow Consulting Limited, where Kylie's expertise in software consulting contributed to system implementations in both the USA and Australia. Educational credentials include a Bachelor of Arts from Edith Cowan University and a Graduate Diploma in Business Computing from Curtin University.