Mahrukh Syed currently serves as a Senior Product Manager at Danby Appliances, where responsibilities include managing the Quality Management System, analyzing return data to identify trends for reducing return rates, conducting internal audits, and overseeing corrective actions for quality improvements in water products. Previous experience includes roles such as Quality Systems Coordinator at PowerCor Manufacturing, where Mahrukh implemented ISO/TS16949:2009 certification and facilitated internal audits, and various positions at Hammond Power Solutions and City of Hamilton Transit, focusing on customer service and administrative support. Mahrukh holds a degree in Industrial Engineering Technology Management from Mohawk College and certifications in ISO/TS16949:2009 Lead Auditing and CPR/AED Level C.