Stephanie Scherk

Stephanie Scherk is an experienced End User Support Manager at D2L since April 2012, serving as the primary point of contact for assigned clients and overseeing the on-boarding of new clients. Prior to this role, Stephanie worked at Arvato Services Bertelsmann from August 2007 to April 2012, where exemplary customer service was demonstrated as a Customer Support Representative for the Microsoft Online Store and Xbox 360, participating in a pilot project for chat and email support due to outstanding telephone performance. Throughout the career, a strong focus on client satisfaction and support excellence has been consistently achieved.