Uduma Okon Okpo

Uduma Okon Okpo currently serves as the Senior Manager of Strategy, Operations, and Customer Success at D2L, leading initiatives to enhance global customer experiences while aligning with the company's vision and revenue goals. Prior to this, as Customer Success Leader for the Americas at Hootsuite, Uduma collaborated with senior leadership to establish a global strategic direction that improved customer engagement and satisfaction. Previous roles include Head of Success at Funnelytics and Head of Customer Success at Maropost, where focus was placed on customer advocacy and operational effectiveness. Uduma's earlier experience includes positions at Microsoft in various capacities, alongside leadership roles in student organizations at McMaster University. Uduma holds an Honors Bachelor of Commerce in Finance from McMaster University.