Ghayas Zaib Shaikh

Ghayas Zaib Shaikh is a skilled customer care professional with extensive experience in managing customer relations across various organizations. Currently serving as a Senior Executive in Customer Care at DANY Technologies Inc. since April 2021, responsibilities include resolving customer complaints for both indoor and outdoor dealers and troubleshooting issues via phone and in-person interactions. Previously, Ghayas held the position of Acting Customer Care Centre Manager at Global Customer Care Pvt Ltd., where leadership of a six-member team and financial planning were key responsibilities. Experience also includes roles as a Customer Service Representative at both Global Customer Care and Nokia Care, along with a background as an Advisor/Sustainability Analyst at Human Shield Pakistan. Educational qualifications include a Master of Arts in Sociology and a Bachelor of Science in Public Administration with a focus on Human Resources, both from Shah Abdul Latif University, alongside earlier studies in engineering and science.