Mwuaffaq Baswaid

Mwuaffaq Baswaid is an experienced professional in customer care and marketing, currently serving as the Head of Customer Care at Dar Al Tamleek since November 2022. Alongside this role, Mwuaffaq is a member of CX Saudi and the Founder of Dawn Institute for Marketing and Advertising. Previous positions include Marketing Customer Care Manager at SKAB Group, National Customer Service and Customer Care Manager at Taajeer Finance, and other significant roles in sales and marketing at companies such as Team Time Co, Mohamed A. Alhamrani Company, and Procter & Gamble. Mwuaffaq holds a Bachelor of Science in Marketing from King Fahd University of Petroleum & Minerals, supplemented by various certificates in HR, global marketing, business studies, and leadership development from Concordia University, Cranfield University, and other institutions.