Mwuaffaq Baswaid

Head Of Customer Care - SAMA Approved at Dar Al Tamleek | دار التمليك

Mwuaffaq Baswaid is an experienced professional in customer care and marketing, currently serving as the Head of Customer Care at Dar Al Tamleek since November 2022. Alongside this role, Mwuaffaq is a member of CX Saudi and the Founder of Dawn Institute for Marketing and Advertising. Previous positions include Marketing Customer Care Manager at SKAB Group, National Customer Service and Customer Care Manager at Taajeer Finance, and other significant roles in sales and marketing at companies such as Team Time Co, Mohamed A. Alhamrani Company, and Procter & Gamble. Mwuaffaq holds a Bachelor of Science in Marketing from King Fahd University of Petroleum & Minerals, supplemented by various certificates in HR, global marketing, business studies, and leadership development from Concordia University, Cranfield University, and other institutions.

Location

جدة, Saudi Arabia

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Dar Al Tamleek | دار التمليك

Dar Al Tamleek started operations in 2008 with a common vision to become the Kingdom's leading expert in home financing solutions by helping people realize their goal of purchasing homes. Since that time, Dar Al Tamleek has become the largest mortgage company in the Kingdom and has helped over 20,000 family members achieve home ownership. The company operates in the Kingdom’s major cities of Riyadh, Jeddah, and Dammam along with 12 other branch locations to better serve over 80% of the population. As a testament to Dar Al Tamleek’s positioning in the market place as the leading mortgage company in Saudi Arabia, we received continued recognition for our contributions in helping customers achieve home ownership. Dar Al Tamleek has received several important awards since inception in the home finance market as the “Best Mortgage Company”, “Best Home Finance Program”, “Best in Islamic Home Financing”, and “Leader in Finance”. Our management and sales teams consist of highly experienced professionals who are skilled at delivering quality products with the highest level of service and strict adherence to the principles of Shariah. Dar Al Tamleek serves both direct-to-consumer and business-to-business channels where there is a need for home purchase financing. The company’s five guiding principles – Trusted, Specialized, Committed, Responsible and Flexible – establish a corporate culture that is unique among its key competitors.


Employees

201-500

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