Zaid Hafeel

Zaid Hafeel is an accomplished professional with extensive experience in marketplace management and strategic growth at Daraz, where Zaid serves as the Head of Marketplace Sri Lanka and Regional Acquisition Lead for Daraz Group since July 2018. Zaid has successfully led large teams across various functions, driving significant GMV growth and enhancing seller success through innovative strategies, such as a Key Account Management framework that improved performance by 25% year-over-year. Zaid's earlier roles at Daraz include developing seller support and training modules, managing high-potential accounts, and achieving impressive order growth metrics. Prior to Daraz, Zaid worked as a Call Center Executive at Startek. Zaid holds a foundation diploma in Business Administration and Management from Northumbria University.