Mervin Francisco

Mervin Francisco has a diverse work experience spanning over several years. Mervin began their career as a Data Entry Clerk at Meridian Business Support in 2007, where they demonstrated exceptional attention to detail and the ability to work under pressure. In 2011, they worked as an IT Administrator at Burton and South Derbyshire College, providing technical support and managing user accounts and privileges.

From 2014 to 2015, Mervin worked at British Airways as an IT Service Analyst and Software Engineer, showcasing their skills in software engineering and IT service analysis. Mervin then joined The Pensions Regulator as an IT Service Desk Advisor in 2016. Around the same time, they also worked at HSBC Global Banking and Markets as a Production Support Analyst and Release Engineer.

Mervin's expertise in IT support and infrastructure was further enhanced during their time at FDM Group from 2014 to 2018. Here, they served as an Application Support and Infrastructure Analyst as well as an IT Consultant, providing specialized training and support to clients from various sectors.

In 2018, Mervin joined Macquarie Group as a Trade Floor Support and Application Support Analyst, where they gained experience in supporting trading systems and applications. Their most recent position is as an IT Support Analyst at Dare, starting in 2021.

Throughout their career, Mervin has consistently demonstrated their commitment to providing efficient IT support, managing complex systems, and ensuring smooth operations.

Mervin Francisco pursued a Bachelor's Degree in BEng (Hons) Network Computing (Sandwich) from Staffordshire University, attending from 2009 to 2013. Prior to that, they studied at Burton and South Derbyshire College from 2007 to 2009, though the degree and field of study are unspecified. Mervin also attended Abbot Beyne School and Arts College from 2003 to 2007, again without a specified degree or field of study. In terms of additional certifications, Mervin obtained the following: "M20417 Upgrading Your Skills to MCSA Windows Server 2012" from Microsoft in May 2015, "ITIL® Version 3 Foundation Certificate in IT Service Management" from BCS, The Chartered Institute for IT in March 2014, and "Venafi Security Administrator 15" from Venafi in March 2015.