Sandra de Nicolo

Sandra de Nicolo has a diverse range of work experience in the banking industry. Sandra started their career as a Customer Service Representative at RBS Citizens in 2006 and transitioned to the role of Fraud Analyst in 2007, where they analyzed and monitored credit card accounts to minimize loss exposure.

In 2008, Sandra joined RBS as a Fraud Investigator within the Credit Card division. Sandra was responsible for leading the chargeback process, collaborating with law enforcement, and managing Suspicious Activity Reports filing and tracking. Sandra remained in this role until 2014.

Following their time at RBS, Sandra worked at People's United Bank, NA as a Sr. Adjuster, where they reviewed and investigated complex incoming adjustments and performed corrections to customer and general ledger accounts. Sandra also prepared written correspondence to notify customers, merchants, and financial institutions of error resolution.

In 2016, Sandra joined Darien Rowayton Bank as an Operations Analyst, contributing to the efficient functioning of the bank's operations. Sandra then moved to Laurel Road, also as an Operations Analyst.

Overall, Sandra has built a strong foundation in operations analysis and fraud investigation in the banking industry, demonstrating their ability to analyze, mitigate risks, and prioritize tasks.

From 2013 to 2017, Sandra de Nicolo attended Saint Leo University, where they pursued a Bachelor of Business Administration (B.B.A.) degree. Their field of study was Business Administration and Management, focusing on general management.