Thuso Shawn Rasimphi

Thuso Shawn Rasimphi is an experienced NOC Surveillance Technician at Dark Fibre Africa since September 2021, where responsibilities include logging incidents on the Service Desk Manager system and dispatching incidents within SLA using Yammer and CRM. Prior experience includes roles at BitCo Telecoms as a NOC Support Engineer and SOC Support Engineer Team Leader from March 2020 to August 2021, and as a Surveillance Technician-Intern at Dark Fibre Africa from March 2019 to February 2020. Thuso has also served as the Volunteering Manager at Vhutuwangadzebu Youth In Action Substance Abuse from October 2014 to February 2019, focusing on campaign statistics and support for victims of substance abuse. Educational qualifications include a National Diploma in Information Technology specializing in Networks Engineering from Richfield Graduate Institute of Technology and a Certificate in IT: Technical Support from MSC Business College.