DASH BPO
Nompumelelo Shabalala is an experienced professional in the field of human resources and employee engagement, currently serving as an Employee Engagement Specialist in Wellness and Benefits at DASH BPO since October 2023. Previously, Nompumelelo held various roles at FNB South Africa, including Operations Project Coordinator and Operations Administrator, where project management and operational efficiency were key responsibilities. Nompumelelo's expertise also spans administrative support as an Executive Assistant Coordinator and customer service as a Support Banker. With a Bachelor of Business Administration in Human Resources Management from Eduvos, Nompumelelo has demonstrated a commitment to enhancing employee engagement, retention, and organizational efficiency throughout a diverse career.
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DASH BPO
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DASH BPO, LLC is a global leader in delivering best-in-class first party solutions for its strategic partners. With expertise in Customer Care, Sales, Collections, Quality Assurance, Verification, and Technical Support, DASH is an organization that understands the importance of a true partnership approach. As an extension of your company we understand that brand protection and providing a superior customer experience is our top priority. As a COPC certified company our performance management and process improvement approach has become an international benchmark in industries such as Financial Services, Automotive, Healthcare, Technology, and Telecom. The COPC standard has gained widespread acceptance and recognition in the Customer Service, Financial Services and the Business Process Outsourcing (BPO) space. Your Success is Our Business!