Jeff Serrano

Jeff Serrano is an experienced professional in human resources and customer service, currently serving as the People and Culture Manager at Dash Living since June 2021, where the focus is on creating a global accommodation community for urban professionals. Prior to this role, Jeff held various positions at IHG Hotels & Resorts from April 2017 to April 2021, including People and Culture Supervisor and Human Resources Officer. Additional experience includes roles at JPMorgan Chase & Co. as Phone Banker/Customer Service Specialist, Property Solutions 101 as Property Sales & Marketing Manager, and TELUS as Learning Services Specialist and Customer Service Representative. Jeff's diverse background highlights a strong commitment to enhancing workplace culture and customer relations.