Toby W.

Toby W. is a seasoned Computer Support Technician and Helpdesk Specialist with over 10 years of diverse experience in IT support and desktop administration. Currently serving as a Desktop Support Administrator at Dassault Aviation since July 2023, Toby has previously held roles including End User Support Specialist at CHI and Desktop Support Specialist at Hanks Fine Furniture. Toby's expertise encompasses Tier 1 and Tier 2 IT consultancy, PC/LAN analysis, and IT support analysis across various organizations. Education includes an Associate of Science in Computer and Information Sciences and Support Services from Ivy Tech Community College, along with training from My Computer Career and the Philadelphia Veterans Education and Service Center. Toby demonstrates a strong commitment to integrating technical skills with exceptional customer support to meet and exceed business and technical objectives.