Ding Ching Ting is an R&D Software Forensics and User Success Engineering Manager at Dassault Systèmes, where they perform root cause analysis and drive product quality improvements. With over 8 years of experience in technical troubleshooting and customer success, they have developed a proven track record in managing software forensics and post-release issue resolution. Ding previously held roles at Guidewire Software and Mawea Industries, among others, and holds a Bachelor of Science in Mechatronics, Robotics, and Automation Engineering from Asia Pacific University. Passionate about technical excellence, they excel in optimizing processes and enhancing customer experiences across various sectors.
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