Krystle Monroe currently serves as a Senior Customer Success Manager at DataBank, managing a portfolio exceeding $4M and focusing on client growth and strategic partnerships. Previously, Krystle held the position of Customer Success Manager at Verizon, where responsibilities included liaising between internal support teams and clients. Early career roles include a Compliance Analyst III at Strategic Staffing Solutions, where Krystle supported Anti-Money Laundering processes at Capital One, and a Project & Program Management Consultant at NTT DATA, Inc., focusing on compliance testing for a major US bank. Earlier experience includes serving as Assistant Vice-President and Senior Client Success Manager at Bank of America, managing key business relationships across various departments. Krystle's educational background includes attending Richland Community College from 2001 to 2003.
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