MI

Mirabella Ebosetale Inegbenose

Customer Success Manager at Databox

Mirabella Ebosetale Inegbenose has worked in various roles since 2018. Mirabella Ebosetale began their career at Retail Nigeria as an Administrative & Business Analyst, where they were responsible for setting up and maintaining human resource processes, performing research projects on business opportunities and market trends, overseeing administrative processes, updating financial records, and preparing budgets and variance reports. In 2019, they moved to TISV as an Account Manager, where they managed and retained relationships with key accounts, monitored brand perception for key accounts on Social Media, resolved key client issues and complaints, acted as the main point of contact between key clients and internal teams, and supervised the account teams assigned to each key client. In 2020, they joined 63webstudio as a Lead Project Manager, where they managed key client projects, coordinated and completed projects on time within budget and scope, oversaw deadlines, assigned responsibilities, monitored and summarized progress, and reported on project status to stakeholders. Finally, in 2022, they began their current role at Databox as a Customer Success Manager, Business Development Representative, and Customer Support Specialist.

Mirabella Ebosetale Inegbenose holds a Bachelor's degree in Economics from the University of Lagos and a Diploma in Statistics from Yaba College of Technology, Yaba, Lagos. Mirabella Ebosetale is also in the process of obtaining an ACCA certification from ACCA.

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Timeline

  • Customer Success Manager

    January, 2023 - present

  • Business Development Representative

    September, 2022

  • Customer Support Specialist

    June, 2022