Mark Osman, MBA, PMP, CSPO, CSM, ITIL, NPS

Mark Osman has extensive work experience in various roles within the technology and consulting industries. Mark began their career at ZEFER as a Senior Design Consultant in 1999 and then moved to Viant as a Senior Design Consultant in 2000. In 2001, Mark joined TandemSeven, Inc as a Principal Designer.

Mark later joined Userthink, Inc as a Partner and Design Director in 2004, where they stayed until 2009. During this time, they also worked at Scrum-Masters as a Designer and Consultant from 2009 to 2012. In 2012, Mark joined Altisource as a User Experience Designer and Consultant, where they worked until 2015.

From 2015 to 2018, Mark served as the Senior Director of Operations and Customer Service at Endurance International Group. Following this role, they transitioned to a Consultant position at the same company until 2018.

In 2019, Mark joined Zume Inc. as a Solutions Architect, where they stayed until 2020. Currently, they are employed at DataHouse as a Project Manager, starting in 2018. Mark has a diverse skill set, including an MBA, PMP, CSPO, CSM, ITIL, and NPS certifications.

Mark Osman, MBA, PMP, CSPO, CSM, ITIL, NPS, obtained a Master of Business Administration (MBA) degree from Henley Business School. Prior to that, they earned a Bachelor of Fine Arts (BFA) degree from the Rhode Island School of Design. In terms of additional certifications, they received the Certified Scrum Product Owner (CSPO) certification from Scrum Alliance in September 2021, the NPS Net Promoter Score Certified Associate certification from Satmetrix in July 2015, and the ITIL certification from AXELOS Global Best Practice in November 2014. Furthermore, they obtained a Certificate in Risk Management in June 2014. In May 2014, Mark Osman achieved the Certified Scrum Master (CSM) certification. Mark also holds the Project Management Professional (PMP) certification from the Project Management Institute, which they obtained in October 2012. In the same year, they obtained the Six Sigma Green Belt certification. Mark Osman's earliest certifications include the Certified Product Manager (CPM) and Certified Product Marketing Manager (CPMM) certifications, both obtained in June 2009 from AIPMM.