Akiko Bannai

Akiko Bannai currently serves as the Head of Customer Success for Japan at Dataiku and a Fellow at the Association for Promotion of Community Marketing. Previously, Akiko held the position of Vice President of Customer Success for Japan and Southeast Asia at Treasure Data, focusing on driving net revenue retention and market expansion. Prior to that, Akiko was Vice President of Revenue at Autify, overseeing revenue management and operations in Japan. Akiko has extensive experience at Salesforce, serving in various roles from Senior Sales Engineer to Director of Customer Success, where key responsibilities included customer growth and brand expansion. Akiko's educational background includes studies at Waseda University and the University of Washington.