Amanda Kehrrington

Customer Success Manager, Dod at Dataminr

Amanda Kerrington has a diverse work experience spanning various roles and industries. Amanda started their career as an Air Defense Artillery Officer in the US Army, where they served as a Platoon Leader and Tactical Control Officer. After leaving the military, Amanda worked as a Public Affairs Officer, responsible for media relations, social media management, and overall public image for large organizations. Amanda also had experience as a Deputy Public Affairs Officer, where they managed senior executive information and supervised media and broadcast teams.

Following their roles in the military, Amanda worked as an Assistant Manager at Noodles & Company, where they managed restaurant operations and focused on customer service and process improvement. Amanda then transitioned to the IT industry and worked as a Project Manager at CWPS, where they led and managed multiple IT projects, working closely with clients to fulfill their requirements.

Amanda later joined Dataminr as a Customer Success Associate, serving the Department of Defense (DoD). In this role, they expanded the adoption and usage of the First Alert platform, supporting over 200,000 service members and civilians. Amanda was eventually promoted to Senior Customer Success Associate, continuing their work in ensuring client satisfaction and effective crisis management.

In addition to their professional experience, Amanda also had experience in freelance designing, where they managed their own website and designed websites for clients based on their requirements.

Overall, Amanda Kehrrington's work experience encompasses leadership, project management, customer success, public affairs, and design. Amanda has demonstrated strong interpersonal skills, a customer-focused approach, and the ability to manage multiple projects simultaneously.

Amanda Kehrrington has a diverse education history. Amanda started their journey at Southern Illinois University, Carbondale, where they earned a Bachelor of Arts degree in Journalism & Integrated Marketing Communication between 2002 and 2006. Following this, Amanda pursued their interest in photography by attending The Photography Institute from 2008 to 2009, where they obtained a degree in Professional Photography. In 2015, they attended The Art Institutes and earned a Diploma in Culinary Arts, which they completed in 2016. Additionally, Amanda obtained a Certificate in Internet Marketing from The Art Institutes between 2015 and 2017. Continuing their education, they enrolled at Ashford University from 2010 to 2011 and earned a Masters of Business Administration degree in Entrepreneurship. Lastly, in 2017 and 2018, Amanda attended the University of Florida and obtained a graduate degree in Social Media Marketing. Amanda's education history illustrates their pursuit of diverse fields of study and their continuous dedication to expanding their knowledge and skills.

Links

Timeline

  • Customer Success Manager, Dod

    September 1, 2023 - present

  • Senior Customer Sucess Associate Dod

    January, 2023

  • Customer Success Associate Dod

    September, 2021