Matthew Chigas

Customer Success Manager, Public Sector (dod - Enterprise Saas) at Dataminr

Matthew Chigas has a diverse work experience spanning different sectors and roles. Matthew is currently a Customer Success Manager at Dataminr, specializing in the public sector. Prior to this, they worked as a Senior Customer Success Associate and then as a Customer Success Associate at the same company. Matthew'sresponsibilities at Dataminr involved providing AI solutions to clients for real-world problem-solving.

Before joining Dataminr, Matthew worked at the City of Nashua, New Hampshire as an Emergency Management Coordinator and intern. Matthew also served as a Research Assistant at the University of Massachusetts Lowell.

Matthew gained valuable experience as a Consular Affairs Intern at the U.S. Department of State. Matthew'stasks included performing investigative tasks, drafting recommendations, processing visa applications, and liaising with DHS/HSI.

In addition, Matthew had a summer internship at DoorDash and worked as a Sales Consultant at the Kelly Automotive Group.

Overall, Matthew Chigas has a strong background in customer success, emergency management, research, and international affairs.

Matthew Chigas has a comprehensive education background in security studies and criminal justice. Matthew obtained a Master of Arts (MA) degree in Security Studies: International Security from the University of Massachusetts Lowell in 2018. Prior to that, they earned a Bachelor of Science (BS) degree in Criminal Justice: Homeland Security with a minor in Arabic Studies in 2017, also from the University of Massachusetts Lowell. In 2015, Matthew attended North Shore Community College, although the specific degree and field of study are not mentioned. In 2014, they briefly studied International Affairs: Security Policy at The George Washington University. Furthermore, Matthew Chigas has obtained certifications in continuity management, including the Master Continuity Practitioner (CES Level II) from FEMA in February 2020 and the Professional Continuity Practitioner (CES Level I) from FEMA in October 2019.

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Timeline

  • Customer Success Manager, Public Sector (dod - Enterprise Saas)

    January, 2022 - present

  • Senior Customer Success Associate Public Sector

    May, 2021

  • Customer Success Associate Public Sector

    March, 2020