Kristal Penner

Senior Director, Customer Services & Support at Datassential

Kristal Penner has a diverse work experience spanning from 2006 to present. Currently, they are a Senior Director of Customer Services & Support at Datassential. Prior to this, they worked as the VP of Customer Team / Head of Customer Success at CircleUp, where they created and led the post-sales customer team and built various post-sales processes. Kristal also served as the Director of Customer Education at Numerator (formerly InfoScout), overseeing client onboarding, education, and training. Before that, they worked at InfoScout as an Onboarding Manager and at SPI - Software Paradigms International as a Senior Manager of Customer Experience. Kristal also has experience in advisory roles at MEGA Brands and Horizon Group USA. Additionally, Kristal has worked at MTV Networks as a Shopper Insights Manager and at Walmart in various roles, including Category Space Manager and Modular Planner.

Kristal Penner has an Associate's Degree in Marketing from Post University and a Bachelor of Science degree in Dual Degree in Marketing and Management, also from Post University. Kristal is also a licensed aesthetician, certified by the State of Arkansas in 2003.

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Timeline

  • Senior Director, Customer Services & Support

    September, 2023 - present

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