Matt R. is a seasoned professional in customer success and analytics, currently serving as a Customer Success Manager at Datavail, managing a $3M annual revenue portfolio. With extensive experience in SaaS, Matt R. has held key roles at Thentia Cloud, WellSky, and Retail Solutions Inc., where strategic customer success initiatives led to significant retention rates and increased utilization. Prior roles in insights and analytics at companies such as Keurig Green Mountain, HJ Heinz, and Maple Leaf Foods highlight expertise in market analysis and performance reporting, contributing to substantial sales growth. Matt R. holds a Bachelor’s Degree in History from York University and has a diverse educational background, including studies at Concordia University and Champlain College - Lennoxville.
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