William Henry Cañón Miranda is a Site Reliability Engineer at Datavail, with prior experience as a Cloud Infrastructure Analyst at Quipux and a Cloud System Operator at Clouxter SAS. William has developed expertise in configuring and monitoring cloud services on AWS, managing support requests related to cloud computing, and providing first-level support. Earlier in their career, William worked as a Support Technician in a freelance capacity, focusing on the installation and maintenance of computer hardware and software. William holds a degree in Electronic Engineering from Universidad Surcolombiana and a specialization in Audit of Teleinformatic Systems from Fundación Universitaria CAFAM.
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