The Technical Support Team at DataWorks Plus is responsible for providing comprehensive technical assistance and troubleshooting support to law enforcement and criminal justice agencies using our software and hardware products. This team ensures seamless integration, optimal functionality, and swift resolution of any technical issues to maintain agency productivity, efficiency, and safety. Their expertise covers diverse product lines, including Digital CrimeScene, Digital PhotoManager, NIST Manager Plus, LiveScan Plus, Fusion-IM, and ASPEN-RMS, ensuring end-to-end support for all customer needs.
Alex Self
Technical Support Engineer
David Bergenthal
Director Technical Support
David Harper
Lead Technical Support Enginee...
Don Starnes
Technical Support Engineer
Joseph Edwards
Technical Support Engineer
Ladarius Trimier
Technical Support Engineer
Mike Padalecki
Senior Regional Support Engine...
Nelson R.
Technical Support Engineer
Quintin Williams
Technical Support Engineer
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