Angelo Vitiello

Angelo Vitiello is a seasoned professional with extensive experience in customer support and IT systems administration. Currently serving as a Product Support Expert for Datto, Inc. since December 2020, Angelo resolves customer inquiries, maintains high satisfaction levels, and collaborates with team members and internal partners. Previous roles include Customer Support Specialist at Nlyte Software, where responsibilities involved managing client relationships and providing technical support, and IT System Administrator at Macmillan, delivering cross-platform support for users. Additional experience includes positions at Wilmington Group plc as an IT Systems Analyst, EDF Energy as a Data Analyst, and Thomson Reuters as a Market Analyst. Angelo's diverse skill set encompasses SQL, system troubleshooting, and effective communication with clients and teams.