C. Felisha Nieto is a Senior Manager at DaVita Kidney Care, where responsibilities include leading a team of educators focused on supporting approximately 100,000 ESRD patients with their insurance and Medicare Advantage needs. C. Felisha Nieto fosters a positive workplace culture, achieves high teammate engagement scores, and oversees processes related to quality assurance, performance evaluation, and process improvement within the organization. Previous roles include Group Insurance Manager and Supervisor of Outreach and Enrollment Services at Denver Health, where significant contributions included managing outreach staff and implementing the Epic system for process improvement. C. Felisha Nieto also has experience in financial counseling and account management, alongside a Bachelor of Applied Science in Business Administration and Management from Aspen University.
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