M. Khalid Dar

M. Khalid Dar is an experienced executive with a strong background in operational leadership and customer service management. Currently serving as the Chief Operating Officer at Dawaai since February 2020, M. Khalid previously held key positions including Managing Director of Distribution Business at The IBL Group from April 2015 to November 2019, and Director of Innovation & Customer Services at TCS Express & Logistics from January 2006 to March 2015. Earlier in the career, M. Khalid was the Business Unit Head for Call Center at Arwen Tech and served as Manager Call Center at Xenon Solutions Pvt. Ltd., showcasing a solid foundation in call center operations and service excellence.