Gloria Flick

Gloria Flick has extensive experience in customer service management, currently serving as the Regional Customer Service Manager at Dawn Food Products since August 2005, where responsibilities include support for over 200 sales professionals across the U.S., addressing customer challenges, and enhancing service quality. Prior to this role, Gloria held the position of Customer Service Manager at Frontier Communications from January 1990 to January 2003, overseeing customer service operations across four states, standardizing processes, and leading the Frontier Customer Service Focus team.