Giovanna Cretcher

Giovanna Cretcher is an Integration Services Engineer II at Daxko since January 2023, previously holding positions as API Support Engineer I and II. In these roles, Giovanna provided exceptional technical support for API users, diagnosing and resolving integration issues. Prior experience includes serving as a Customer Success Advocate at Zen Planner, where Giovanna created support documentation and identified project issues. At Starbucks, Giovanna assisted a high volume of customers while delivering quality service. As Operations Manager at The Milk Road LLC, Giovanna oversaw a team and standardized training processes, and earlier as a Toddler Teacher at Early Foundations Children’s Academy, maintained compliance with childcare standards while ensuring student safety and engagement.