Tom Vincent Ting has extensive experience in technical support and application management, currently serving as an Application Specialist and Application Analyst at Dayforce since June 2022, focusing on Dayforce HCM WFM support and platform configuration. Prior to this, Tom worked at SAP Concur as a Support Engineer from April 2014 to June 2022, handling Concur configuration, administration, and client case monitoring. Additional roles include Senior Consultant at HCL Technologies, providing Salesforce configuration and security settings, and Technical Support Representative positions at Sutherland Global Services and TELUS, where responsibilities encompassed software installation and escalation management. Tom holds a Bachelor's degree in Computer Engineering from AMA University, obtained in 2005.
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