Harsh Narula is an experienced banking and financial services professional with over 25 years of work experience. Currently, they serve as the Managing Director of Customer Experience and Business Transformation at DBS Bank, where they execute platform strategy and oversee data-driven initiatives. Previously, Harsh held significant positions at DDB Mudra Group, Citi, Barclays, and ANZ, leading various operational and customer experience projects across multiple countries. They have also completed advanced coursework at prestigious institutions, including MIT Sloan School of Management and Yale School of Management.
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