Kailasam Ramalingam

Kailasam Ramalingam has extensive experience in customer management, analytics, and project management within the banking sector. As Managing Director and Regional Head at DBS Bank from January 2018 to May 2022, Kailasam led customer management and analytics initiatives. Previous roles at Standard Chartered Bank included Managing Director of Customer Science and Contact Centre, and Senior Program Manager overseeing multiple customer experience-related projects. Early career experience included a Software Engineer position at Advanced Information Services, where Kailasam gained exposure to quality processes and completed various professional training programs. Educational qualifications include an M.Tech in Software Engineering from the National University of Singapore and a PMP certification from the Project Management Institute.