Michelle Yeo

Michelle Yeo is an experienced banking professional with a strong background in credit approval and risk management. Currently serving as Head of Credit Approval and Collections at DBS Bank since June 2017, Michelle manages a team of Credit Risk Managers and drives strategic consumer business initiatives at a regional level. Previously, Michelle held multiple leadership positions at Citibank Singapore Limited, including handling unsecured credit initiation and overseeing credit operations, achieving significant operational improvements and accolades. With an MBA from Singapore Management University and a Bachelor's in Banking & Finance from the University of London, Michelle has demonstrated a commitment to enhancing customer experience and process efficiency throughout their career.