DCS
Douglas Hampton is currently serving as the Chief Executive Officer and Managing Director at DCS. Prior to this, Douglas held the position of Pega Delivery Manager at BT and Pega Lead Decisioning Architect at RBS. With a background in decision management and strategy development, Douglas has also worked as a Senior Decision Management Consultant at Merkle and a Pega Decisioning Architect at Clydesdale Bank. Douglas's educational background includes a 2:1 degree in Geography BSc from the University of Leeds.
DCS
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We are a pure play Pega Partner and recognized specialist in 1:1 Customer Engagement solutions – leveraging the power of Pega’s AI & Decisioning capabilities. Adopting a customer obsessed mindset we measure our successes on the value we deliver to our clients and the experiences we help deliver to their customers. We do this by simplifying customer engagement solutions to empower businesses to drive measurable change and deliver better customer experiences through personalized interactions. With offices in the UK, Netherlands & India our Pega practice has grown to 80+ people which includes 40+ Certified Pega Decisioning Consultants. We provide a range of services from short term on-site Consultancy & Advisory services to Managed Service Partnerships leveraging blended onshore/offshore teams. Our services extend to provide end to end capabilities across all of Pega’s solution areas including: • 1:1 Customer Engagement • Intelligent Process Automation • Customer Service • Test Automation To find out more about what differentiates us then please contact us at enquiries@wearedcs.com or by visiting our website.