Rob McLeod serves as the Chief Customer Officer at DCS, specializing in decisioning solutions and customer engagement strategies for enterprise clients globally. McLeod previously held the position of 1:1 Engagement Specialist at Pegasystems, focusing on personalized customer interactions. As Vice President - Client Partner at Merkle, McLeod managed key accounts and led teams in delivering advanced marketing and decisioning capabilities. In addition to roles at various consulting firms like Comet Global Consulting and Realise, McLeod has served as Commodore of the Dalgety Bay Sailing Club and Non Executive Chairman at Xi Engineering Consultants Ltd., contributing to growth strategies and mentorship. McLeod holds a BCom in Commerce from the University of Birmingham.
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