Miguel Arjona

Miguel Arjona is an accomplished professional with extensive experience in customer care and sales operations, currently serving as the Director of Customer Care and Inside Sales at DDS Lab since August 2024. Previously, Miguel held roles including Director of Outreach Center Operations at WellBe Senior Medical, Manager of Contact Center Systems at Ideal Image, and various managerial positions at Matrix Medical Network, WellCare, Humana, Amerigroup Corporation, Fidelis Care NY, and Davis Vision. With a proven track record of optimizing productivity, managing large teams, and enhancing member experiences through data analysis and operational oversight, Miguel brings a strong blend of leadership and strategic implementation to every role. Miguel's educational background includes attendance at LaGuardia Community College from 1988 to 1989.