De Soto Technologies
Pratik Gupta is an experienced operations manager currently working at De Soto Technologies since August 2022, where responsibilities include determining operational strategies for customer centers and managing team leads to enhance performance. Prior to this, Pratik served as Assistant Manager and Team Lead at TTEC from November 2013 to July 2022, focusing on developing team solutions, managing quality standards, and supervising associates. Earlier experience encompasses roles as a Management Trainee at PANACHE ADVERTISING, Graduate Engineer Trainee at Torrent Power, and Production Supervisor at La-Gajjar Private Machineries Limited. Pratik holds a Bachelor of Engineering in Electrical from Vishwakarma Government Engineering College and is pursuing a Post Graduate Program in Product Management from Accredian.
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De Soto Technologies
De Soto Technologies is the Global Innovation Center (GIC) based out of Ahmedabad, India, which explores, implements and supports innovation in the following digital domains: Analytics and Data Sciences, Digital Transformation, and Third Wave Digital Customer Experience. Through our people and a blend of cutting-edge technologies and commercial-off-the-shelf products, De Soto has demonstrated an ability to provide real value to the parent company.