Bob Wansink is an experienced KYC Manager currently employed at de Volksbank, where responsibilities include managing ± 45 FTE and executing AML and FEC policy while developing self-organizing teams through various strategic implementations. Prior to this, Bob served as Head of Onboarding & KYC at Saxo Bank, overseeing approximately 80 FTE and achieving significant operational improvements, including the integration of a central KYC unit and enhanced employee satisfaction. Bob also held multiple roles at BinckBank N.V., contributing notably as a Manager Customer Acceptance, where management of 16 FTE resulted in reduced understaffing and increased employee satisfaction, alongside performance as a data steward that improved customer data quality. Educational qualifications include a Master's in Financial Economics from Erasmus University Rotterdam and a Baccalaureus in Management, Economics, and Law from HAN University.