Terene Smith is a Senior Performance Manager at Dealer World. Prior to their current position, they were a student at Sacred Heart University where they studied Program Evaluation, Employee Training and Development, Job Analysis, Employee Testing and Assessment, Talent Acquisition, and Research Development and Implementation. Terene has also worked as a Shift Supervisor/Youth Worker II at CONCERN - Professional Services for Children, Youth and Families, where they oversaw daily activities of clients and personnel, managed and delegated shift responsibilities, organized and ran shift meetings, motivated and encouraged teamwork among shift staff, input daily shift data, maintained open and productive lines of communication between unit and administration staff, provided input for staff evaluations, and organized, developed, and managed client focus groups. In their role as Human Resources Coordinator/Director of Guest Relations at Lizard Creek Campground, Terene was responsible for the front desk operations of the campground. Terene also worked as a Front Desk Associate at Rodale Aquatic Center.
Terene Smith has a Master of Science from Sacred Heart University in Applied Psychology with a concentration in I/O. Terene also has a Bachelor of Arts from Cedar Crest College in Psychology with a minor in Diversity and Cultural Studies. Terene is certified by Google in Ads (Display, Video & Search) and Analytics.
They are on a team with Dave Alley - Performance Manager, Sabrina Carabott - Performance Manager, and Rita Oruska - Performance Manager. Terene Smith reports to Mark Ferguson, Director, Dealer Performance.
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