Michaela Stalnaker currently serves as Product Operations Manager at Dealerware, where responsibilities include managing a team of Product Development Specialists and enhancing the product feedback loop through user insights. Previous roles at Dealerware include Content Strategy and Training Manager and Content Strategy Manager, focusing on collaboration with cross-functional teams and overseeing content creation. Prior experience includes positions as Senior Technical Writer at Blackbaud, where Michaela developed information architecture for Luminate Online™ applications, and Senior Instructional Designer at KnowBe4, ensuring high-quality content development. Michaela also works as a Technical Documentation Consultant on Upwork and held multiple roles at PostcardMania. Michaela holds a Bachelor of Science degree in English Language and Literature from Bob Jones University.
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