Mohammed Fadel

Customer Success Manager at DealHub.io

Mohammed Fadel's work experience begins with their current role as a Customer Success Manager at DealHub.io, which they started in April 2022. In this role, they are responsible for using the company's no-code platform to connect sales teams, streamline deal processes, and generate accurate quotes and configurations.

Prior to their current position, Fadel worked at Microsoft from November 2015 to April 2022. During this time, they held multiple roles, including Business Program Manager and Customer Success Trainer. As a Customer Success Trainer, Fadel delivered trainings to over 100,000 employees from various companies, improving adoption and utilization rates. Mohammed also organized Microsoft Innovation in Education events, conducted SMB trainings, and designed training content for Office 365 and Microsoft 365. Additionally, they played a key role in introducing users to Microsoft Teams and developing growth plans for SMBs. Fadel's self-education enabled him to effectively present and demonstrate the latest Microsoft offerings to customers and employees.

Mohammed Fadel attended the University of North Texas from 2014 to 2018. However, the degree and field of study are not specified. In terms of additional certifications, Mohammed obtained various certifications from different institutions. These include the "Microsoft Sales Academy" from Microsoft in March 2021, "Demo2Win!" from 2Win! in January 2021, "Microsoft Certified: Dynamics 365 Fundamentals (MB-901)" from Microsoft in December 2020, and several certifications from LinkedIn in November and October 2020. These LinkedIn certifications cover a range of topics such as sales, negotiation, communication, problem-solving, and critical thinking. Mohammed also obtained the "Microsoft 365 Certified: Fundamentals" certification from Microsoft in October 2020.

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