Dean Health Plan, Inc.
Kaitlin Volten has extensive experience in healthcare administration and customer service, currently serving as the Enrollment & Billing Team Lead at Dean Health Plan, Inc. since June 2017. Prior roles at Dean Health Plan included Enrollment & Billing Associate-Senior and Enrollment and Billing Specialist. Before this, Kaitlin worked as a Customer Service Representative for the Student Health Insurance Program, contributing to the development of the Equity, Inclusion, and Diversity policy for the University Health Services division at UW-Madison. Earlier experiences include serving as a Shift Supervisor at Dairy Queen, a Kitchen Assistant at Sugar Creek Bible Camp, and a Pianist at Immanuel Lutheran Church. Kaitlin holds a Master of Healthcare Administration and Management from Colorado State University Global and a Bachelor of Arts in Physical and Biological Anthropology from the University of Wisconsin-Madison.
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Dean Health Plan, Inc.
Established in 1983, Dean Health Plan has been helping southern Wisconsin residents make the most of their coverage. It maintains a position of leadership in insurance services through a physician-led integrated health system that improves the health status of its members and delivers a superior level of service and care. Partnered with the providers at SSM Health and as one of the family of health plans with Medica, this relationship is driven by technology, a mission driven vision, and innovation. Together, there is an even greater opportunity to support the health care needs of members and patients, and to further enhance provider relationships. For more information on a career with Dean Health Plan, visit https://www.medica.com/careers