Jonathan Erazo

Jonathan Erazo has a diverse background in customer success and service roles, with experience at companies like DearDoc, ServiceTitan, and Demandforce. Jonathan has held various titles such as Director of CS Operations, Senior Manager of Customer Success, and Enterprise, Customer Success Manager. In their roles, Jonathan excelled in building strong client relationships, meeting and exceeding team metrics, and leading and developing teams of Customer Success Managers. With a Bachelor's Degree in Communication and Media Studies from California State University, Northridge, Jonathan is equipped with the skills and expertise needed to thrive in the customer success industry.