Lucas do Amaral Martins

Lucas do Amaral Martins is an experienced technical support professional currently serving as a Technical Support Coordinator at Debtrak since June 2025. Prior to this role, Lucas worked at Wella Company from September 2023 to June 2025 as a Desktop Support specialist, providing Level 1 and 2 support in a Windows environment. Lucas has a diverse background in facilities administration and help desk operations at JLL, as well as ICT desktop support at RGSUL Internet and RCTEL Solucoes em Telecom, where expertise included Active Directory and IT service management. Early career experience includes an internship at Correios, focusing on technical support and network infrastructure assistance. Lucas holds a Bachelor's degree in Information Technology from Victoria University, along with certifications in English and Telecommunications Technology from EC English Language Centres and IFSC, respectively.