Julia S.

Julia S. is a skilled Customer Operations Manager with a focus on customer experience across the EMEA region. Currently serving as the Head of Hoka Wholesale Customer Service at Deckers Brands, Julia has previously held various roles at Wolverine World Wide, where they demonstrated strong leadership and operational management skills. With a Master's degree in Intercultural Management & Communication from ISIT and extensive experience in customer service and team training, Julia is dedicated to enhancing service processes and fostering collaborative relationships in international settings. Their earlier positions include roles at Colefax & Fowler and L'Occitane en Provence, where they developed training tools and managed customer accounts.