Ivana Sandorova

Ivana Sandorova is an experienced professional in customer success management, currently serving as an Associate Customer Success Manager at Deel since May 2025, overseeing over 150 strategic accounts in the EMEA and Nordics regions. Prior experience includes roles as a Senior Global Customer Success Associate at OneStudyTeam, managing 250+ strategic accounts, and as a Customer Success Manager at Rightcheck, handling 20+ enterprise accounts with notable clients such as L'Oreal and Experian. Ivana's expertise encompasses SaaS implementation, onboarding, product adoption, and relationship management, complemented by proficiency in tools like Gainsight and Salesforce. Additionally, Ivana has a background in CRM and business intelligence from Volvo Group, where processes and strategies were developed to enhance customer engagement. Academic qualifications include Bachelor's degrees in International Business Management from the University of Worcester and Deakin University.