Tiffany Lam is a seasoned professional in customer experience management, specializing in customer insights and omnichannel strategies. They have held significant roles including Account Manager at TransPerfect, where they onboarded major clients and developed localization workflows across APAC regions, and Senior Customer Onboarding Manager at Deel, where they currently enhance onboarding processes. Tiffany's background includes positions in business development, marketing, and sales, as well as a Bachelor of Arts in Fashion and Textiles from The Hong Kong Polytechnic University. With experience coordinating large-scale events and initiatives, they leverage their diverse skill set to drive customer engagement and operational efficiency.
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