Daniel Sampson

Head Of Customer Operations at Defense.com™

Daniel Sampson has a diverse work experience spanning over several years. Daniel began their career in 2008 as an IT Support Assistant at Flamingo Holdings. From 2010 to 2021, they worked at LCN.com, starting as a Customer Support Advisor before progressively taking on roles such as Customer Support Team Leader and Customer Support Manager. In 2021, Daniel joined Bulletproof (Cyber Security) as a Customer Success Manager and later moved on to Defense.com™ in the same role. Daniel is currently serving as the Head of Customer Operations at Defense.com™.

Daniel Sampson attended Marriotts Senior School from 1999 to 2005. Daniel did not pursue a degree or any specific field of study during this time. In terms of additional certifications, they obtained the following: Customer Success Manager 101 from Udemy (year not specified), Level 3 Certificate in First Line Management from the Chartered Management Institute in 2014, Introduction to Supervision and Team Leadership from Reed Learning in 2013, Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in December 2021, and Certified Customer Success Manager (CCSM) Level 2 from SuccessHACKER in November 2022.

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