Patricia (Trish) Nguyen is a highly skilled professional with extensive experience in quality assurance and customer service. Since January 2013, Patricia has served as a Lead Quality Assurance Specialist at the Defense Contract Management Agency (DCMA), following a progression from Quality Assurance Specialist roles. Prior to DCMA, Patricia worked at Osco Drug as a Pharmacy Technician, where responsibilities included managing prescription processes and collaborating with insurance companies. Additional experience includes serving as a Brand Ambassador for Zipcar, a Marketing Operations Coordinator at Ticketmaster, and an Account Services Representative at Tribune Company, where Patricia focused on account management and client strategy. Patricia holds a B.B.A in International Business, Marketing, and Management from Loyola University Chicago.