Tamyra K. Terrell Mba

Tamyra K. Terrell holds an MBA in Healthcare Management and a Master of Science in Public Health from Capella University, along with a Bachelor of Arts in English from Indiana University of Pennsylvania. As of August 2023, Tamyra serves as an Information Technology Specialist at the Defense Counterintelligence and Security Agency (DCSA). Previous roles include Project Lead Senior Consultant at CGI, where Tamyra managed applications projects for CDX/USEPA and supervised a software development team, and Supervisor at Cohere Health, responsible for overseeing the Intake Specialist team. Tamyra also served as Contact Center Systems Manager at Total Wine & More, focusing on system improvements and customer service, and held various managerial roles at CVS Health, including IT Systems Manager and Supervisor IT - MCS. Earlier experience includes leadership positions in call center operations at Cigna and Cigna-HealthSpring. Tamyra holds certifications as a Certified ScrumMaster (CSM) and Scaled Agile Framework (SA).